State Farm® Insurance Agent Henry Hooper II

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Andre Tucker

April 18, 2024

5 out of 5

"I love State Farm! Zena is a great!!! She helped me get a policy for my business and for all my expensive jewelry. I always reach out to her when I have a question or problem and she respond fast!!"

Roslyn Williams

March 12, 2024

5 out of 5

"Zena Jordan was not only a pleasure to speak with over the phone she was even more pleasurable and helpful in person. She was informative and extremely patient and knowledgeable. I will continue to work with her and refer her to others."

Cash Goat

March 5, 2024

5 out of 5

"Zena is very pleasant, customer friendly, and super helpful. Very knowledgeable as well!"

Carmen Strong

March 1, 2024

5 out of 5

"Zena Jordan gives wonderful customer service , she really helped me when it came to giving me my estimates on my insurance . She was very sweet and kind"

Martin Perry

February 28, 2024

5 out of 5

"It’s been a pleasure working with Zena over the yrs she’s always efficient and goes above & beyond when we call her for new policies"

Gregory Love

November 1, 2023

5 out of 5

"The Henry Hooper Agency has been my trusted insurer for more than 15 years. The Henry Hooper Team has been invaluable to me as a homeowner and business owner. The Hooper Agency has been tireless in their efforts to protect me and my assets. I would be remiss if I did not offer a direct shout out to Velma who is always at the ready to help. I intend to walk hand in hand with the Hooper Agency as I continue to grow."

P W

July 5, 2023

1 out of 5

"I never got any assistance from Henry's office even when I submitted multiple requests to change my coverage. I switched to another agent who was happy to assist right away."

Mohamed Ismaeil

April 10, 2023

5 out of 5

"Excellent"

Charles Wren

March 24, 2022

5 out of 5

"Amazing insurance company and really nice agent and staff. Velma and Henry are A+ on service"

Christi

October 15, 2021

1 out of 5

"Never picks up the phone, even for other state farm representatives, and doesn't respond to emails."

Michael Botto

April 27, 2021

1 out of 5

"Never picks up his phone, never returns calls"

Liston Thomas

March 19, 2021

2 out of 5

"Poor customer service. Don't return phone calls or emails until days or week later"

Stephen Blake

March 12, 2021

5 out of 5

"Very pleasant on phone handling my request."

Donald Sallot

May 31, 2019

1 out of 5

"Terrible customer service."

Johanna Hawkins

December 4, 2014

2 out of 5

"I was a customer with Henry Hooper's office for about 18 months. I did not have a great experience. There were several times when I needed assistance and either got no response or had to make multiple calls, email, and trips into the office to get it worked out. For example, I needed to provide proof of insurance for my car loan. The credit union was unable to get the agent's office to send them the information, so I had to make at least 3 trips into the office, make multiple phone calls, and send many emails just to ensure that this State Farm office actually sent the information. This whole process took 3 months. Another issue involved getting insurance for a new vehicle. After calling the office several times (different days, different times of day) with no answer, I finally called the corporate office to get what I needed. I have since changed State Farm agents and would not recommend working with this office."

What our customers say about us...

Andre Tucker

April 18, 2024

5 out of 5

"I love State Farm! Zena is a great!!! She helped me get a policy for my business and for all my expensive jewelry. I always reach out to her when I have a question or problem and she respond fast!!"

Roslyn Williams

March 12, 2024

5 out of 5

"Zena Jordan was not only a pleasure to speak with over the phone she was even more pleasurable and helpful in person. She was informative and extremely patient and knowledgeable. I will continue to work with her and refer her to others."

Cash Goat

March 5, 2024

5 out of 5

"Zena is very pleasant, customer friendly, and super helpful. Very knowledgeable as well!"

Carmen Strong

March 1, 2024

5 out of 5

"Zena Jordan gives wonderful customer service , she really helped me when it came to giving me my estimates on my insurance . She was very sweet and kind"

Martin Perry

February 28, 2024

5 out of 5

"It’s been a pleasure working with Zena over the yrs she’s always efficient and goes above & beyond when we call her for new policies"

Gregory Love

November 1, 2023

5 out of 5

"The Henry Hooper Agency has been my trusted insurer for more than 15 years. The Henry Hooper Team has been invaluable to me as a homeowner and business owner. The Hooper Agency has been tireless in their efforts to protect me and my assets. I would be remiss if I did not offer a direct shout out to Velma who is always at the ready to help. I intend to walk hand in hand with the Hooper Agency as I continue to grow."

P W

July 5, 2023

1 out of 5

"I never got any assistance from Henry's office even when I submitted multiple requests to change my coverage. I switched to another agent who was happy to assist right away."

Mohamed Ismaeil

April 10, 2023

5 out of 5

"Excellent"

Charles Wren

March 24, 2022

5 out of 5

"Amazing insurance company and really nice agent and staff. Velma and Henry are A+ on service"

Christi

October 15, 2021

1 out of 5

"Never picks up the phone, even for other state farm representatives, and doesn't respond to emails."

Michael Botto

April 27, 2021

1 out of 5

"Never picks up his phone, never returns calls"

Liston Thomas

March 19, 2021

2 out of 5

"Poor customer service. Don't return phone calls or emails until days or week later"

Stephen Blake

March 12, 2021

5 out of 5

"Very pleasant on phone handling my request."

Donald Sallot

May 31, 2019

1 out of 5

"Terrible customer service."

Johanna Hawkins

December 4, 2014

2 out of 5

"I was a customer with Henry Hooper's office for about 18 months. I did not have a great experience. There were several times when I needed assistance and either got no response or had to make multiple calls, email, and trips into the office to get it worked out. For example, I needed to provide proof of insurance for my car loan. The credit union was unable to get the agent's office to send them the information, so I had to make at least 3 trips into the office, make multiple phone calls, and send many emails just to ensure that this State Farm office actually sent the information. This whole process took 3 months. Another issue involved getting insurance for a new vehicle. After calling the office several times (different days, different times of day) with no answer, I finally called the corporate office to get what I needed. I have since changed State Farm agents and would not recommend working with this office."